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SHIPPING & RETURNS

SHIPPING POLICY

At G'LORE, we are committed to delivering your order as quickly and securely as possible. Every order is carefully processed and shipped with trusted shipping partners to ensure a reliable delivery experience.

Orders are typically processed within 1–2 business days before shipment.

We offer two shipping options:

  • Express Shipping: Estimated delivery within 2–5 business days.

  • Standard Shipping: Estimated delivery within 3–8 business days.

Once your order has been shipped, you will receive a confirmation email with your tracking information, allowing you to monitor your package every step of the way.

Please note that delivery times are estimates and may occasionally vary due to customs procedures, holidays, weather conditions, or other unforeseen circumstances.

If you have any questions regarding your order or shipping, our customer support team is always happy to assist you.

RETURN & EXCHANGE POLICY

At G'LORE, your satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return or exchange within 30 days of receiving your order.

To be eligible for a return or exchange, the item must be unused, in its original condition, and in its original packaging. Please note that, for hygiene and safety reasons, certain beauty and personal care products that have been opened or used may not be eligible for return unless they arrive damaged or defective.

 

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and include your order number along with clear photos of the item. We will review your request and, if approved, provide a replacement or full refund at no additional cost.

 

Once your returned item is received and inspected, any approved refund will be issued to your original payment method. Processing times may vary depending on your payment provider.

If you have any questions about returns or exchanges, our customer support team is always happy to help and will work to resolve your issue as quickly as possible.

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